Penguin Christmas Card, Watercolour Christmas Card

Processing time varies item to item. Order will be sent out as soon as posible but allow time for delays given the current global situation.

'Ready to go' items such as pre-painted jackets, pins, prints & cards will be dispatched in 3-5 working days.

Custom items will be dispatched in 2-6 weeks (depends on size of item/design) to give me time to paint them.

UK shipping can usually be expected to take 1-5 working days.

International shipping can usually be expected to take 1-6 weeks but depends on location and any delays with postage companies.

I am not responsible for any import/customs fees/taxes on international orders.

I gladly accept returns

Contact me within: 14 days of delivery

Dispatch items back within: 30 days of delivery

I don't accept exchanges or cancellations but please contact me if you have any problems with your order.

The following items can't be returned or exchanged, because of the nature of these items, unless they arrive damaged or defective,

I can't accept returns for:

-Custom or personalised orders

-Digital downloads

-Items on sale

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.